Berjaya88 Privacy Policy –
Your Personal Data Protection
Your privacy is our priority. berjaya88 is committed to ensuring that all personal information you share with us is handled responsibly, stored securely, and never misused. This document transparently explains how we collect, use, and protect your data.
Our Privacy Commitment
Six core pillars that shape berjaya88's approach to ensuring your personal data is always protected and respected.
All data transmitted between your device and berjaya88 servers is encrypted using SSL 256-bit protocol. Passwords are stored in a one-way hash format that cannot be read by anyone, including our internal staff.
Berjaya88 has never and will never sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data belongs entirely to you.
As a berjaya88 member, you have the full right to access, correct, or request deletion of your personal data at any time. Our team is ready to process privacy-related requests within 72 working hours.
The berjaya88 privacy policy is framed in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure that every data handling practice meets the applicable local legal requirements in force.
Members' personal data is stored on servers separate from the platform's operational data. Access to this database is strictly limited to staff who require it for operational purposes only.
In the event of any security incident involving your data, berjaya88 is committed to notifying affected members within 72 hours of the incident being identified, in line with international best practices.
Welcome to the berjaya88 Privacy Policy page. This document is our written commitment to you on how we manage personal information with full integrity and transparency. We understand that your trust is our most valuable asset, and we never take this responsibility lightly.
This Privacy Policy applies to all users of the berjaya88 platform, including the official website at berjaya88.vu, mobile app (Android and iOS), and all our official communication channels. By using any part of our platform, you agree to the privacy practices described in this document.
Information We Collect
Berjaya88 collects your personal information through several different means as you interact with our platform. The information we collect is divided into two main categories:
Information you provide directly:
- Registration information — Full name, date of birth, gender, mobile number, and email address
- Identity verification information (KYC) — Identity card number (MyKad), copies of identity documents, and a verification selfie if requested
- Financial information — Bank account details, account holder name, and account number for deposit and withdrawal purposes
- Communication — Records of conversations with our customer support team via Live Chat, email, or other channels
Automatically collected information:
- Technical data — IP address, device type, operating system, browser version, and screen resolution
- Activity data — Pages visited, session duration, betting records, and game preferences
- Location data — General location based on IP address for compliance and security purposes
- Cookie data — Session information and preferences stored via your browser cookies
How We Use Your Data
The personal data we collect is used specifically for legitimate and controlled purposes. Below is a summary of our data usage:
| Purpose of Use | Data Type | Legal Basis |
|---|---|---|
| Account management & verification | Name, email, phone number | Contract |
| Deposit & withdrawal processing | Bank details, transactions | Contract |
| KYC identity verification | MyKad, photo | Compliance |
| Fraud prevention & security | IP, activity, device | Legitimate Interest |
| Customer Support | Communication Records | Contract |
| Marketing & Promotions | Email, phone | Consent |
| Analytics & platform improvement | Anonymous usage data | Legitimate Interest |
We do not use your data for any purpose other than those stated above. If we intend to use your data for a new or different purpose, you will be notified and fresh consent will be sought where required.
Information Sharing
Berjaya88 does not sell, rent, or disclose your personal information to third parties for their own commercial purposes. However, there are limited situations where we need to share your data with certain parties, and this is done with strict controls:
- Payment processors — Payment service providers we use to process your deposits and withdrawals need to receive the necessary transaction information. All our payment processors are bound by strict data protection agreements.
- Technology service providers — Infrastructure companies that host our servers, provide analytics software, or assist in the technical operations of the platform. They may only access data required for their specific tasks.
- Law enforcement agencies — Where we are required by a valid court order, warrant, or applicable Malaysian legal requirement to disclose specific information.
- Fraud prevention agencies — In cases of identity verification or investigations into suspected fraud or money laundering, we may share necessary information with the relevant authorities.
In all of the above sharing cases, we ensure that only the minimum necessary information is shared, and the receiving parties are bound by confidentiality obligations equivalent to or higher than our own standards.
Cookies & Tracking Technologies
The berjaya88 platform uses cookies (cookies) and similar tracking technologies to enhance the user experience and ensure the security of your account. Cookies are small text files stored on your device when you visit our website.
We use the following types of cookies:
- Essential Cookies — Required for core platform functions such as login and session management. These cookies cannot be disabled as they are necessary for the platform to function properly.
- Performance Cookies — Helps us understand how users interact with the platform so we can continuously improve the user experience. Data collected is anonymised.
- Functional Cookies — Saves your preferences such as language, display theme, and account settings for your convenience on future visits.
- Security Cookies — Used to detect suspicious activity and protect your account from unauthorised access.
Data Security
We continuously invest in the latest security technologies and processes to protect your personal data. The security measures we employ include:
- 256-bit SSL encryption for all data transfers between your device and our servers
- Password storage using encryption algorithms bcrypt hashing with a unique random salt for each account
- Two-factor authentication (2FA) available for all member accounts
- Real-time intrusion detection system monitoring platform traffic 24 hours a day
- Regular security testing by independent third-party auditors
- Strict internal access controls — staff can only access data necessary for their role
- Encrypted data backed up and stored at separate physical locations
Data Retention & Deletion
Berjaya88 retains your personal data only for as long as it is needed for the purposes stated in this privacy policy, or as required by applicable law. Specific retention periods are as follows:
- Active account data — Retained for as long as your account is active and for a period of 5 years after account closure for compliance purposes
- Financial Transaction Records — Retained for 7 years in line with Malaysia's financial regulatory requirements
- KYC documents — Retained for 5 years from the date of verification, or longer if required by law
- Customer support communication logs — Retained for 3 years for reference and dispute resolution purposes
- Cookie and session data — Active sessions expire after 30 minutes of inactivity; functional cookies last up to 12 months
Once the retention period ends, your data will be securely deleted or anonymised so that it can no longer be personally linked to you. Anonymised data may be used for analytics and research purposes without a time limit.
Your Rights
As a berjaya88 user based in Malaysia, you have the following rights regarding your personal data under the Personal Data Protection Act 2010 (PDPA) Malaysia:
You have the right to request a copy of the personal data we hold about you. We will process the request within 14 working days.
If your information is inaccurate or outdated, you have the right to request that we correct it promptly.
In certain circumstances, you may request the deletion of your personal data, subject to applicable legal obligations.
You can object to the use of your data for direct marketing purposes at any time and the request will be honoured immediately.
You can request that we restrict the processing of your data in certain situations, for example while you are verifying the accuracy of that data.
You have the right to receive your personal data in a machine-readable format for transfer to another service provider if you wish.
Children's Data
The berjaya88 platform is exclusively for individuals aged 18 years and above. We do not intentionally collect, process, or store any personal information from individuals under the age of 18.
During the registration process, we require age verification and conduct KYC checks to ensure compliance with this requirement. Should we discover that we have inadvertently collected data from someone under 18 years of age, we will take immediate action to delete that data and close the account in question.
Changes to This Privacy Policy
Berjaya88 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. All changes will take effect upon publication of the updated version on this website.
When we make significant changes to this Privacy Policy, we will:
- Updating the "Last Updated" date at the top of this page
- Displaying a notice on the platform's home page for 30 days
- Sending email notifications to all registered members if the changes materially affect your rights
We encourage you to review this page regularly to stay informed about how we handle your personal information. Continued use of the berjaya88 platform after any changes are published constitutes your acceptance of the updated policy.
Contact Us Regarding Privacy
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, the berjaya88 privacy team is here to help.
You can reach us through the following channels:
We are committed to responding to all privacy-related enquiries within a reasonable timeframe and providing clear, satisfactory explanations. Your trust is the foundation of our relationship, and we take every enquiry seriously.
Your Protection Summary
This is our promise to you as a valued berjaya88 member.
Military-grade encryption ensures your data is never exposed
You control the communications you receive and can unsubscribe at any time
Privacy-related requests are processed within 72 working hours
Operates in accordance with Malaysia's Personal Data Protection Act 2010
Bet With Full Confidence
Your privacy is protected, your data is secure, and your trust is respected. Register a berjaya88 account today and enjoy the best online sports betting and casino experience in Malaysia with complete peace of mind.